FAQ

Order & Production

Can you rush my order?
We do not offer guaranteed rush shipping. Production typically takes 3–7 business days, followed by standard shipping times. If you are ordering for a specific event, we highly recommend placing your order at least 2–3 weeks in advance, or contacting us prior to purchase.

Do you accept custom orders?
Yes, we offer limited custom color modifications on existing Studio YéYé designs for an additional $15 fee. To ensure the highest level of satisfaction, this service is exclusively available to returning customers who are already familiar with our quality and fit.

Please note: As custom orders are unique, one-of-a-kind pieces, they are strictly final sale and eligible for neither returns nor exchanges under any circumstances. Please contact us before purchasing to confirm availability.

Do you offer bundle discounts?
Yes! Automatic bundle savings apply in your cart. No code needed.

• 2 items = 5% off
• 3 + items = 10% off

Sizing & Fit

How do I choose the right size? 
Please refer to the size guide on the product page. As a made-to-order brand, we highly recommend double-checking your measurements. If you need assistance, feel free to reach out before placing your order.

To help us find your best fit quickly, please include: Your usual size, Height and Waist & hip dimensions.

Shipping & Delivery

Where do you ship from?
US orders ship from our California facility.
EU orders ship from Latvia.
This helps reduce shipping time and unexpected fees.

Do you offer international shipping?
Yes! We ship internationally. For customers outside the US and EU, we recommend ordering through our Etsy store, as it may provide clearer handling of international taxes and fees depending on your country.

Returns & Exchanges

We want you to be completely happy with your order. As a sustainable, made-to-order brand, we generally do not accept returns for a change of mind. However, your experience matters most to us.

We are glad to offer exchanges for incorrect sizing and replacements for damaged or defective items under the following conditions:

For Size Exchanges
Items must be unworn, unwashed, and in their original condition. Please contact us within 7 days of delivery to initiate the exchange.
Please note: Customers are responsible for all return shipping costs. We will cover the shipping fee for sending out your new size.

For Damaged or Defective Items

If your item arrives damaged or defective, please email us within 7 days of delivery. Include your order number and clear photos of the issue. We will arrange a replacement or refund immediately at no extra cost to you.