FAQ
Order & Production
Q: Can you rush my order?
We do not offer guaranteed rush shipping. Production typically takes 3–7 business days, followed by standard shipping times. If you are ordering for a specific event, we highly recommend placing your order at least 2–3 weeks in advance, or contacting us prior to purchase.
Q: Do you accept custom orders?
Yes, we offer limited custom color modifications on existing Studio YéYé designs for an additional $15 fee. To ensure the highest level of satisfaction, this service is exclusively available to returning customers who are already familiar with our quality and fit.
Please note: As custom orders are unique, one-of-a-kind pieces, they are strictly final sale and eligible for neither returns nor exchanges under any circumstances. Please contact us before purchasing to confirm availability.
Q: Do you offer bundle discounts?
Yes! Automatic bundle savings apply in your cart. No code needed.
• 2 items = 5% off
• 3 + items = 10% off
Sizing & Fit
Q: How do I choose the right size?
Please refer to the size guide on the product page before ordering. If you're unsure which size to choose, we're happy to help! Just contact us with your height, waist and hip measurements, and your usual clothing size, and we'll help you find the best fit.
Q: Can I order two sizes and return one?
If you're unsure about sizing, we're happy to help before you order. Just contact us with your height, waist and hip measurements, and your usual clothing size, and we'll recommend the best fit.
Since each item is made just for you, we kindly ask that you avoid ordering multiple sizes with the intention of returning one whenever possible.
Q: Can I get a Fashion Leggings design in another style or size?
Yes! If a design is available in our Fashion Leggings collection but not in your size or style, please contact us. In most cases, we can make it for Plus Size, Men's, or Kids' Leggings.
This is not considered a custom order, so there is no customization fee. Pricing may vary depending on the product type.
Shipping & Delivery
Q: Where do you ship from?
Orders to the US and Canada ship from our California facility. Orders to the EU and all other countries ship from our Latvia facility.
This helps reduce shipping times and minimize unexpected fees.
Q: How much does shipping cost?
We offer Free Shipping to the US and EU. For all other international destinations, we charge a $6.99 flat rate.
Q: What if my package is lost or missing?
If your package hasn’t arrived or your tracking hasn’t updated for 10 days after shipping, or shows “Delivered” but you haven’t received it, please contact us. We’ll arrange a replacement or cancellation at no additional cost to you.
Q: Do you offer international shipping?
Yes! We ship internationally. Our products are also available on our Etsy store, which may be a convenient option for customers in some countries.
Returns & Exchanges
Q: Damaged or Defective Items?
If your item arrives damaged or defective, please email us within 7 days of delivery. Include your order number and clear photos of the issue. We will arrange a replacement or refund immediately at NO EXTRA COST to you.
Q: Size Exchanges?
Items must be unworn, unwashed, and in their original condition. Please contact us within 7 days of delivery to initiate the exchange.
Please note: Customers are responsible for all return shipping costs. We will cover the shipping fee for sending out your new size.